Shipping, Delivery, Assembly

US Continental - 1-3 business days processing times. Once processed, it takes between 2-5 business days for the package to be delivered. We'll do our best to meet these shipping estimates, but cannot guarantee them.

International, APO/FPO/DPO and AK, GU, HI, PR, VI destinations - Standard shipping deliveries for international orders may take up to 21 business days.

Pre-orders - The estimated arrival time of our next run of pre-order items will always be available on the product page. ‘Estimated Shipping Date’ lead-times shown on each product page indicate the estimated date range you can expect the item to arrive at your delivery location. You will be notified via email as soon as your pre-order has been dispatched and is on its way to you. You can always contact us to check on the status of your order.

We can't guarantee that all items in your order will ship at the same time. In fact, it's more likely that the items in your order will ship at different times. We'll get your entire order out as quickly as possible, and you'll receive a shipping confirmation email with a tracking link as soon as each item leaves our warehouse.

At Piccalio, quality and customer service are our top priorities. Although we do strive to provide the best quality in our products there can be defects that slip by us.

If you have received a defective item please contact customer service at hello@piccalio.com within 7 business days from receiving the order. You will need to provide a photo of the damaged item and order number to help move the process along faster.

Piccalio.com ships worldwide.

Shipping calculated rate based on the weight of your shipment and your country/zone for regular shipping.

Customs and import taxes - Please note Piccalio does not cover import liabilities that may be applied by the government of the destination country. Piccalio does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.

An automated tracking email will be sent to the email address submitted with the order once your item ships.

You can also check the status of your order here.

Please note, items may ship from different warehouses. Items ordered together are not always shipped together and may arrive at different times.



Pre-order Questions

For security purposes, we do not store credit card information. This means you will be charged at the time of purchase.